Returns & Exchanges
At Vallerta, we stand behind the quality of our sports gear and offer a 30-day window for returns or exchanges on all unused items. We want to ensure you have the right equipment to perform at your peak, so we've made our return process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your new gear within 5 business days.